Support Services for Servers

Since your success depends on IT infrastructure, you must resort to Netwave Corporation who can deliver proactive services that not only keep your servers up and running, but also make sure that they are running effectively and efficiently .

24x7x365 monitoring of:

• Domain Applications & Services
• Hardware Performance
• Service Packs & Critical Updates
• Antivirus Updates
• Backup Operations

Additional services include:

• Events and pre-failure automatic alerts
• Monthly health & performance reports
• Customer web portal with integrated trouble ticketing
• Antivirus update service
• Server tuning and proactive maintenance
• Message & volume stores defragmentation
• Automatic event escalation
• Next-Business-Day onsite response time guarantee
• Remote Managed Care (up to 1 hour)
• Quarterly onsite technology review
• User usage and performance reports